Intelligent Talk Limited (“Intelligent Talk”, “We”, “Us”, “Our”) is a provider of business development sales and marketing “services”. Within these services Intelligent Talk may provide its clients support in developing new business opportunities through one, or all of, the following methods; telephone outreach, email marketing, and target social media advertising. For intelligent Talk to support the growth of its own business and to provide clients with our services data must be processed – in doing so we act as either a data controller or data processor.

This privacy policy applies to any means data is collected or processed on behalf of ourselves or our clients, as outlined in the following sections of this document.

Please note any data captured and processed by Intelligent Talk will be done so in accordance with the applicable data protection laws, including DPA, GDPR and any additional marketing legislation such as PECR.

1.Data collection and use

1.a.Information collected

The information collected by Intelligent Talk will only ever contain individual’s personal data within a business environment and relevant only within a Business to Business professional capacity. This can include information such as; full name, role and business contact information. This information can be obtained via sources including;

 

  • Direct collection from open sources, such as google searches, social media accounts or information published online and can be collected via online searches.

 

  • Collected via online forms hosted by Intelligent Talk including contact us or content downloads.

 

  • By our clients who have collected or obtained information and wish for us to contact organisations on their behalf.

 

  • Or collected by us from third party trusted data provider ‘Corpdata Limited’.

 

More information can be found about Corpdata Limited and their data collection processes and privacy policy here.

In additional to the above Intelligent Talk also collect information about your visits to our website, more information on the collection and processing of data in this capacity can be found within our cookie policy in this document.

1.b.Use of Personal Data

In accordance with data protection laws including GDPR and DPA we will only process your data where we have a lawful basis to do so. In line with GDPR these can include; Where consent has been given to Intelligent Talk by yourself, where it is in the legitimate interest of ourselves or our client to do so, or we have a legal requirement to do so including ‘Legal obligation’ or ‘Vital interest’ as outlined in GPDR’s legal basis for lawfully processing data.

Where consent or Legitimate interest is used you have the right and freedoms to remove yourself from any future communications by emailing: data@Intelligent-talk.com, by using opt-out or preference options provided within marketing email communications, or verbally requesting if we call you.

1.b.1 Legitimate interest

Most processing of personal data will be done so on the bases of legitimate Interest, unless otherwise agreed, or ourselves or our clients need to contact you as part of a contract held between both parties or you have otherwise agreed to communication, of which consent, or contract, maybe more appropriate basis for processing your personal data.

Where Legitimate Interest is the basis in which we are processing your personal data we are doing so in a business context within communications deemed appropriate to the organisations you work for and role you hold, where the product or services being offered by Intelligent Talk or our clients may be relevant. In this instant you may not have specifically asked or given consent for such communications, however, it should not be a surprise to receive a communication of such nature including the product or service being offered. Where data has been provided by our third-party data provider ‘Corpdata’ we also execute any processing and storage alongside terms outlined in their ‘Due Diligence Disclosure Pack’ – A copy can be provided upon request to data@intelligent-talk.com.

 If you believe this to not be the case please email data@intelligent-talk.com outlining any concerns you may have.

1.b.2 Consent

The basis of consent for processing your data will be used when you have given us documented explicit consent to process your data in the manner being executed. This is in situations you’ve requested marketing and information be sent to you; you have opted into the type of marketing communication being sent via an online form or verbally.

2.Marketing

Your information may be used to send information to you regarding products or services we, or our clients, deem relevant and likely to be of interest to you. You will have the opportunity to opt out of these at any time.

On completion of any campaigns carried out on behalf of a client data be securely passed across of those companies, including individual’s information, who have been deemed to show an interest in the products or services on offer, or have actively requested meetings be booked with the client organisation.

Preferences can be updated at any time through email unsubscribe links, directly with our call agents or by emailing data@intelligent-talk.com

3.Third party data control

We manage and control data ensuring is use is legal and is stored securely, used only within the capacity it is deemed appropriate, relevant and lawful. We do our best to educate our clients of these practices and ensure the data if managed correctly after data was been passed. However, no responsibility is accepted for any misuse of data on the date of transfer or thereafter. It is suggested you refer to the company’s individual privacy policy for more information.

4.Data retention and disclosure

4.a.Data retention

Intelligent Talk will only retain personal data for as long as is necessary for the purpose we collect, or the license has expired for data purchased through Corpdata.

In instances where data has been purchased or collected on behalf of clients campaigns, this will be deleted once a campaign has run it’s course and a relationship is no longer upheld with the client, as there is no lawful need to store the data any longer.

4.b.Data disclosure

As outline in other sections of this privacy policy your data may be shared with customers where we are working on behalf of them as a client and you have been deemed to express an interest in their products or services. We may also share your data with partner companies who support Intelligent Talk who abide by our privacy policy.

5.Use of Cookies

Our Website uses cookies. We use cookies to gather information about your computer for our services and to provide statistical information regarding the use of our Website. Such information will not identify you personally – it is statistical data about our visitors and their use of our Website. This statistical data does not identify any personal details whatsoever. We may also gather information about your general Internet use by using a cookie file. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer, as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular parts of our Website. Where we work with advertisers on our Website, our advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our Website.

6.Your rights

The DPA and GDPR give you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information, we hold relating to you. You can write to us at the address detailed in clause 2, above, or by email to data@intelligent-talk.com There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information within one month of your requesting the data. You have the right to change the permissions that you have given us in relation to how we may use your data. You also have the right to request that we cease using your data or that we delete all personal data records that we hold relating to you. You can exercise these rights at any time by email data@intelligent-talk.com.

7.Updates

Please note, laws and policies are set to change, however, this Privacy policy was correct at time of issue, last updated 16th September 2019.

Please regularly check the website for updates of this privacy policy.