Intelligent Talk Limited (“Intelligent Talk”, “We”, “Us”, “Our”) is a provider of business development sales and marketing “services”. Within these services Intelligent Talk may provide its clients support in developing new business opportunities through one, or all of, the following methods; telephone outreach, email marketing, and target social media advertising. For intelligent Talk to support the growth of its own business and to provide clients with our services data must be processed – in doing so we act as either a data controller or data processor.
Please note any data captured and processed by Intelligent Talk will be done so in accordance with the applicable data protection laws, including DPA, GDPR and any additional marketing legislation such as PECR.
1.Data collection and use
The information collected by Intelligent Talk will only ever contain individual’s personal data within a business environment and relevant only within a Business to Business professional capacity. This can include information such as; full name, role and business contact information. This information can be obtained via sources including;
- Direct collection from open sources, such as google searches, social media accounts or information published online and can be collected via online searches.
- Collected via online forms hosted by Intelligent Talk including contact us or content downloads.
- By our clients who have collected or obtained information and wish for us to contact organisations on their behalf.
- Or collected by us from third party trusted data provider ‘Corpdata Limited’.
1.b.Use of Personal Data
In accordance with data protection laws including GDPR and DPA we will only process your data where we have a lawful basis to do so. In line with GDPR these can include; Where consent has been given to Intelligent Talk by yourself, where it is in the legitimate interest of ourselves or our client to do so, or we have a legal requirement to do so including ‘Legal obligation’ or ‘Vital interest’ as outlined in GPDR’s legal basis for lawfully processing data.
Where consent or Legitimate interest is used you have the right and freedoms to remove yourself from any future communications by emailing: data@Intelligent-talk.com, by using opt-out or preference options provided within marketing email communications, or verbally requesting if we call you.
1.b.1 Legitimate interest
Most processing of personal data will be done so on the bases of legitimate Interest, unless otherwise agreed, or ourselves or our clients need to contact you as part of a contract held between both parties or you have otherwise agreed to communication, of which consent, or contract, maybe more appropriate basis for processing your personal data.
Where Legitimate Interest is the basis in which we are processing your personal data we are doing so in a business context within communications deemed appropriate to the organisations you work for and role you hold, where the product or services being offered by Intelligent Talk or our clients may be relevant. In this instant you may not have specifically asked or given consent for such communications, however, it should not be a surprise to receive a communication of such nature including the product or service being offered. Where data has been provided by our third-party data provider ‘Corpdata’ we also execute any processing and storage alongside terms outlined in their ‘Due Diligence Disclosure Pack’ – A copy can be provided upon request to firstname.lastname@example.org.
If you believe this to not be the case please email email@example.com outlining any concerns you may have.
The basis of consent for processing your data will be used when you have given us documented explicit consent to process your data in the manner being executed. This is in situations you’ve requested marketing and information be sent to you; you have opted into the type of marketing communication being sent via an online form or verbally.
Your information may be used to send information to you regarding products or services we, or our clients, deem relevant and likely to be of interest to you. You will have the opportunity to opt out of these at any time.
On completion of any campaigns carried out on behalf of a client data be securely passed across of those companies, including individual’s information, who have been deemed to show an interest in the products or services on offer, or have actively requested meetings be booked with the client organisation.
Preferences can be updated at any time through email unsubscribe links, directly with our call agents or by emailing firstname.lastname@example.org
3.Third party data control
4.Data retention and disclosure
Intelligent Talk will only retain personal data for as long as is necessary for the purpose we collect, or the license has expired for data purchased through Corpdata.
In instances where data has been purchased or collected on behalf of clients campaigns, this will be deleted once a campaign has run it’s course and a relationship is no longer upheld with the client, as there is no lawful need to store the data any longer.
The DPA and GDPR give you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information, we hold relating to you. You can write to us at the address detailed in clause 2, above, or by email to email@example.com There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information within one month of your requesting the data. You have the right to change the permissions that you have given us in relation to how we may use your data. You also have the right to request that we cease using your data or that we delete all personal data records that we hold relating to you. You can exercise these rights at any time by email firstname.lastname@example.org.