How do you demonstrate ROI in the service industry?


ROI, business, man with breifcase, service industry

Here in the UK, we are a service-based economy. According to the Office of National Statistics, it’s where over 70% of our GDP comes from, with over 80% of our workers being employed within the various service sectors.

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Motivation: How do you beat the post-holiday slump?


be the boss, beat the holiday slump, motivation

We’ve got some good news and some bad news

The bad news is, summer is nearly over. We’ve had our last bank holiday – and what a scorcher it was. The good news is, it’s only about three months to Christmas! Before we know it, we’ll be ordering the turkey and digging out the tinsel. But what about these few weeks in-between?  What happens to motivation?

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Telemarketing vs Business Development


Business Development

What’s the difference again?

Business Development. Telemarketing. They are similar, right?

Well no! Although these days the terms seem to be interchangeable – in truth to move away from the negative connotations sometimes associated with anything ‘telephone’ – they are very different beasts. Whilst there’s a place for each, it’s good to understand the differences so that you can choose which is right for your business.

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